ORLANDO, Fla.—Respectful treatment of all employees at all levels is the most important factor contributing to employee job satisfaction, according to the SHRM Employee Job Satisfaction and Engagement survey. The annual survey results were released April 18 during the Society for Human Resource Management (SHRM) Talent Management Conference & Exposition.
Other factors employees ranked as being very important to their job satisfaction included, in order of importance:
- Overall compensation and pay. This has ranked among the top five contributors in SHRM’s survey since 2002.
- Overall benefits. This has ranked among the top five contributors nearly every year since 2002.
- Job security. This has ranked among the top five contributors since 2002. After the Great Recession began in 2007, job security was the No. 1 factor in job satisfaction from 2008-11.
- Opportunities to use skills and abilities and trust between employees and senior management tied for fifth place among the top contributors to job satisfaction.
While compensation and pay, benefits, and job security “undeniably” shape employee job satisfaction, the report noted, “the extent of their importance fluctuates as a result of external factors such as changing economic conditions.”